Careers

We are growing and we are looking out for people whose ideas can constantly work in a changing medium and contribute to changes that make a difference. In short, if you have an appetite for challenges and a working atmosphere where work is fun, shout out.

Would you love to experience how every day we reach to over millions of Indians, seamlessly, delivering them happiness in carefully wrapped boxes? Would you like to be that guy who is a part of our impenetrable web? Do you love deadlines; are creative and good at communications? Do you strategize, are a logistic expert or a geek who is in love with his codes? We definitely need you.

Want to join Naaptol? Look under "Careers" for our current requisition. Once you have found the position you are looking for, give us a nod and send in your resumes to:  naaptolcareers@naaptol.com

Don't find a profile that matches yours? That's okay too! Simply send in your resumes to above mention email address.Our HR team representative will contact you if there are matches to your desired profile.

Note: Remember to mention the position you are applying for as the subject of the mail. For example, if you are applying as a content executive, write the subject line as: Application for the position of content executive.


Beware-It has come to our notice that some anti-social elements are sending mails or telephone calls to many persons and offering them jobs with Naaptol if they deposit certain amounts with them either directly or to an specific bank account. We request you to not follow such instructions at all and report such instances to us by email at-crm@naaptol.com immediately .


  • Designation : Show Host
  • Department: Programming

  • Reporting to: HOD
  • Languages:Hindi / Telugu / Tamil / Malayalam / Kannada

Preferred Candidate Profile:

  1. Educational Qualification: Minimum HSC
  2. Experience (in years): 2yr +
  3. Industry Preferences: Events, Television, Home Shopping, Modelling

Job Profile:

  • Required Skill:To be able to face the camera confidently and build an on-air personality that will connect with the viewers and represent Naaptol to them.
  • Core competencies / experience:
    1. Home shopping / News and business features / travel shows / cooking shows / lifestyle shows / talk shows / events / Radio / VJing / Theatre. Live show / multi-cam show exposure is a bonus
    2. Strong research skills and ad-libbing communication skills
    3. An understanding of audience profile and viewer psyche, using that to one's advantage to maximize creative impact
    4. Good sense of story telling, strong visual skills
    5. Passionate about shopping, interest in using products and market trends
  • Interpersonal Skill:
    1. Clear communication and analytical skills
    2. Self-motivated, with positive 'can-do' approach
    3. Passionate about enhancing customer value
    4. Ability to work effectively with cross-functional teams
  • Location:Navi Mumbai
  • No. of Positions:15 for each language
  • CTC:4 to 20 Lakhs PA
  • Naaptol ( Permanent / Contract ): Naaptol ( Permanent )
  • Apply

  • Designation : Buyer
  • Department: Merchandising

  • Function :Apparel Category (womens ethnic)
  • Work Exp. :10+ years
  • No of position :2

Job Description:

    1. Must be from NIFT (Preferably) or Pearl institute of fashion or FDDI.
    2. Should be working in an LFR or an Ecommerce platform as a buyer.
    3. Must have done design selection/product selection himself in his/her current role.
    4. Should have done Price negotiation, Vendor management, Inventory management & Demand forecasting.
    5. Knowledge of various kinds of fabrics and understanding of various manufacturing processes involved in garmenting is a must.
    6. Should be self driven and performance oriented.
    7. Should smart and be able to multitask.
  • Location:Rabale, Navi Mumbai.
  • Apply

  • Designation : Category Manager-Toys
  • Department: Merchandising

  • Key Objective of the Job : To drive and enable growth of Toys category, enabling choice to customers thereby meeting and exceeding revenue, margins and growth targets.
  • Job Profile : A graduate with 5 to 8+ years of work experience in category management in category management with focus  on Toys category from off-line retails or E-commerce sector would be suitable. E-commerce candidates working in a similar role/category are preferred.
  • RIGHT PERSON :
    Essential Attributes : Planning & Analytics, Strong product & category knowledge, strong vendor base, Business acumen, Customer Focus, Strong process orientation, Go getter & strong relationship skills
    Desirable Attributes : Strategic Capability, Team Management Skills.

Major Deliverables :

    1. To develop and implement a Toys category business plan consistent with the overall category strategy and within allocated budget.
    2. To focus on achieving desired focus brand sales mix, develop & enhance new product offering, focus on creating innovative products & managing the overall sales mix with launch of new brands.
    3. Line up new brands/vendors/traders/suppliers & onboard them to sell their products on Naaptol platform. Must have A Good Vendor /Importer Base In Toys Procurement From China !!
    4. To Co-ordinate and research on category trends & competition for this category to make inroads for sustained growth for present & future.
    5. To Endure that the key metrics governing the health of this category is met, including conversion rate, NPS and right ratio of GMV:NMV.(sales & margins).
    6. To achieve financial output such as targeted NMV, AMOp and profit contribution.
    7. Interface with internal teams(cross functional) to develop sales strategy & drive sales & margins.
    8. Focus on Inventory Management & stock rotation for the best selling SKUS, Plan optimal inventory levels for import & local manufacturing.
  • Location:Rabale, Navi Mumbai.
  • Apply

  • Designation : Assistant Category manager
  • Department: Merchandising

  • Function :Kitchenware
  • Work Exp. :3-5 years 
  • No of position :2
  • Educational Qualification :Degree / MBA 

Job Description:

    1. Should have knowledge of kitchenware.
    2. Should have been associated in sourcing kitchen products.
    3. Should have a good vendor/manufacturer base of the kitchen industry.
  • Location:Rabale, Navi Mumbai.
  • Apply

  • Designation : Jr Techno BA
  • Department: Technology

  • Work Exp. :3 to 5 years
  • No of position :4
  • Educational Qualification :B.E/B.Tech/MCA

Job Description :

    1. Collect, understand and transmit business requirements and translate these into functional/Technical specifications.
    2. Hands on business/technical documents preparation.
    3. Suggest changes using analytics to support recommendations and actively participate in the implementation of approved changes.
    4. Analyze and document business process.
    5. Document workflows and result of business analysis and obtain sign-off from key stakeholders on the specification.
    6. Provide day to day management of change requests in relation to project plans to ensure agreed deadlines are met.
    7. Produce weekly reports for the project manager showing progress against outstanding milestones, status, resource requirements, issues, risks and dependencies.
    8. Provide clear guidance in response to the team's questions during implementation phases.
    9. Experience in database structural designing.
    10. Create Wireframes.
    11. Work closely with development and testing team.

Good to have :

    1. E-commerce Industry Knowledge.
    2. Knowledge of any BI Tool
    3. Knowledge of SQL
  • Location:Rabale, Navi Mumbai.
  • Apply

  • Designation : Monitoring Executive
  • Department: Technology

  • Work Exp. :0 to 2 years
  • Educational Qualification :B.Sc IT/ BE B.tech

Minimum Requirements :

    1. Basic Hardware and Networking Knowledge.
    2. Work with Operations and Tech team for troubleshoot the system applications.
    3. Escalation support with Service provider on network link issues.
    4. call routing as per ops requirement.
    5. Ability to monitor web applications and network monitoring tools.
    6. Maintain routing sheets, issues tracker and downtime tracker.
    7. Process documentation and new tools evaluation.

Good to have :

    1. Basic Excel and word knowledge.
  • Location:Rabale, Navi Mumbai.
  • Apply

  • Designation : QA Analyst
  • Department: Technology

  • No of position :2

Required Skill :

    1. Able to comprehend the customer complaints.
    2. Able to convert data into information, create reports and share findings.
    3. Recommend changes required to improve the quality of the product.

Core competencies :

    1. Good eye to detail
    2. Good written & verbal communication skills
    3. Knowledge of computers, good in ms-office & emails

Interpersonal Skill :

    1. Passionate about enhancing customer value
    2. Ability to work effectively with team
    3. Should be a good Team Player Self starter & learner

Critical Responsibilities :

    1. Analysis of the customer complaint Data, coordinate with stake holders for POA
    2. Study the VOC (voice of customer)  and do RCA of the product
    3. Listening to calls to deep dive in specific products to understand RCA
    4. Making calls to customers and take first hand information about the complaints
    5. Analysis of the product damage & probable reasons
    6. Coordinating with vendors, merchandising for implementation of POA to reduce returns
    7. Preparing report  & sharing inputs for improvements.
    8. Creating FAQ for products with help of QA team

Experience :

    1. Having experience in analysis of complaints of products in category like apparels, sarees & Electronics, home & kitchen, Health, cosmetics, etc
    2. Person having experience from similar industry or retail industry

Additional comments :

    1. Innovative, ability to solve problems on hand, create novel solutions to problems, evaluate new technology as potential solutions to existing problems
  • Location:Rabale, Navi Mumbai.
  • Apply

  • Designation : Business Analyst
  • Department: Technology

  • Work Exp. :1 to 4 years
  • No of position :4
  • Educational Qualification :B.E/B.Tech/MCA

Job description :

    1. Must Have the ability to write complex my SQL queries
    2. Strong My SQL skills with the ability to learn other analytic tools.
    3. Experience working directly with business users to build reports. dashboards and solving business questions with data.
    4. Proven analytic skills, including mining, evaluation, analysis, and visualization
    5. Technical writing experience in relevant areas,including queries, reports and presentations.

Good to have :

    1. Shell script and Linux knowledge.
    2. Knowledge of any BI tool.
  • Location:Rabale, Navi Mumbai.
  • Apply

  • Designation : Sr Executive- Accounts
  • Department: Finance & Support

  • Work Exp. :3 to 6 years
  • No of position :4
  • Educational Qualification :B.com/M.com
  • Industry Preferences :Logistics/supply chain/Distribution/E-commerce/Online/service industry

Required Skill :

    1. Graduate/M.com
    2. Expert in MS Office
    3. Tally ERP

Core competencies :

    1. Data Analysis/Reconciliation
    2. Internal/External Communication.
    3. Evaluation/Initiative

Interpersonal Skill :

    1. Ability to discuss & negotiate
    2. Good Communication Skill

Role in the current company :

    1. Tally Accounting entries of Invoice Received,CN from Logistics Partner & FC
    2. Coordination with Courier Partners for COD Receivable follow up
    3. Preparing Monthly Logistics Revenue-FC & Courier
    4. Preparing Monthly Logistics Revenue,Finance Review MIS  & Provisions
    5. Preparing Monthly Logistics Reports for Management Review
    6. Coordination with Internal Operation Team for COD Follow up,NDC,Disputes
    7. Review of Tally COD Ledgers,Tech Reports & updations in System
  • Location:Rabale, Navi Mumbai.
  • Apply

  • Designation : Sr. Team Leader
  • Department: Technology

  • Work Exp. :2 Years and above
  • No of position :2
  • Educational Qualification :Graduation
  • Industry Preferences :BPO/KPO/ Customer professionals

Role in the current company :

    1. Team handling
    2. Ensure effective and mutually beneficial relationships are developed
    3. Work as a collaborative and supportive team member
    4. Determine CRM reporting requirements
    5. Coordinate the development of reports, dashboards, and processes to continuously monitor data quality and integrity and assist users with report design and management.
    6. Through leadership, effectively manage the workload of the team; providing guidance and support in the establishment & management of work priorities.

Essentials :

    1. Excellent written/oral communication and interpersonal skills
    2. Experience in documentation, training and functional requirements
    3. Demonstrable experience managing a team with direct reports; and priortising their workload.
    4. Ability to work autonomously, and as part of a team
    5. Self-motivated, organised and able to operate with minimal supervision
    6. Follow all reasonable directions given by the organisation
    7. Support and empower co-workers

Desirable :

    1. Project management experience
    2. Knowledge & understanding of Excel
    3. End-user training delivery
  • Location:Rabale, Navi Mumbai.
  • Apply

  • Designation : Sr Techno BA
  • Department: Technology

  • Work Exp. :5 to 10 years
  • No of position :4
  • Educational Qualification :B.E/B.Tech/MCA

Job description :

    1. Manage BA work streams and be a conduit between the development, business and data teams.
    2. Collaborate with cross-functional teams to analyze, design and deliver new features.
    3. Collect, understand and transmit business requirements and translate these into functional/Technical specifications.
    4. Hands on database design along with proficient SQL knowledge.
    5. Suggest changes to senior management using analytics to support your recommendations. actively participate in the implementation of approved changes
    6. Analyze and document business process.
    7. Take Ownership of final deliverable.
    8. Document workflows and result of business analysis and obtain sign-off from key stakeholders on the specifications.
    9. Provide day to day management of change request in relation to project plans to ensure agreed deadlines are met.
    10. Produce weekly reports for the project manager showing progress against outstanding milestones, status, resource requirements, issues, risk and dependencies.
    11. Provide clear guidance in response to the team's questions during implementation phases.
    12. Assist in facilitating user acceptance testing or derive test strategy in creating and reviewing test cases.

Good to have :

    1. E-commerce industry Knowledge.
    2. Knowledge of any BI Tool.
  • Location:Rabale, Navi Mumbai.
  • Apply

  • Designation : General Manager/VP / AVP Operations / Center Head
  • Department: Others

  • Experience :15+ years
  • No of position :2
  • Qualification & Work Experience :Min Graduate with minimum 15 years of relevant experience in Operations in BPO / ITeS Industry
  • Language :Telugu / Kannada

Must Have skills :

    1. Defining objectives the call centre s day - to - day activities. Conducting effective resource planning to maximize the productivity of resources (people, technology etc.)
    2. call centre operations management and customer service. Someone who has managed sales centre (inbound ) and upselling (outbound ) processes.
    3. Collecting and analysing call - centre statistics (sales rates, costs, customer service metrics etc. )
    4. Responsible Controlling attrition. Coordinate with support functions for recruitment/ on boarding/ training
    5. Effectively resolve complexities that may arise due to multi - functional (Quality, Training, Operations) team interactions within the centre.
    6. Review performance with the Partner Centre Head at defined intervals
    7. Analyse MIS reports; identify trends and take appropriate action on the same.

Good to have :

    1. Excellent verbal and written skills.
    2. Strong customer focus and a good telephone manner.
    3. Confidence and good business sense.
    4. Leadership skills and the ability to motivate and develop staff.
    5. Ability to manage change.
    6. Team Player Candidate.

The Address details for the Interview.

Naaptol Online Shopping Private Limited,

Sigma IT Park, 4th Floor, Plot Nos. R-203 & 204, TTC Industrial Estate Rabale,

Navi Mumbai 400701.

Opposite Rabale Railway Station.


Beware-It has come to our notice that some anti-social elements are sending mails or telephone calls to many persons and offering them jobs with Naaptol if they deposit certain amounts with them either directly or to an specific bank account. We request you to not follow such instructions at all and report such instances to us by email at-naaptolcareers@naaptol.com immediately .