- Customer Support
Post Order Status Inquiry
How can I track my order?
You can Click on the Link Track Your Order and know all required details of order are placed.
How do I know that my order is placed?
As the Information is shared with us Online you receive a confirmation SMS and Email with your order number and product details.
Can I change my address after my order is placed?
Any address change is accepted only if it is provided in 24 hrs of order placed.
Can I change the product after my order is placed?
Any product change is not accepted after the order is placed.Kindly book new order again.
How Could I cancel my order?
Cancellation request for your order can be accepted within 24 hours of order placed.
Why the order is delayed?
If Cheque and Demand Draft is sent, it requires 10 days for clearance if it is far off area bank, in credit card/net Banking we work on the basis of the communication from the bank intimating us on the status of the payment.
Disclaimer: Naaptol is a service provider. Naaptol, through its logistics partners collect the goods ordered by customers and have them delivered to the customers. Naaptol disclaims any liability if the vendor fails to make the requested goods available for delivery.